Location: Argentina
What does the client’s business do?
Our new client's company offers HR services to startups. It handles recruiting, people operations, and employee retention to help businesses grow efficiently.
They contacted South regarding the search for an HR Manager. This role offers an exciting opportunity to work in a fast-paced environment while contributing to the efficient functioning of a growing organization.
What were the requirements?
The client provided an evident and detailed profile of the type of professional they were looking for, outlining specific requirements for the position:
Experience: The ideal candidate should have 6-10 years of HR experience, with a background in handling administrative tasks, payroll, and employee relations. The role required someone who wasn’t too senior to avoid boredom with detailed work but was experienced enough to manage complex HR processes. The client preferred individuals who had worked for a consultancy, smaller US businesses managing HR, or had experience with various tools in a larger company.
Skills:
- Strong written and verbal English proficiency to communicate effectively with employees, executives, and the CEO.
- High attention to detail, ensuring accuracy in formatting and communication.
- Experience with HR tools such as Rippling, Justworks, and BambooHR.
- Ability to write job descriptions and review communications for clarity.
Personality: The client sought a stable, process-oriented, and detail-focused individual who is comfortable with long-term roles. The candidate must be content with administrative tasks and capable of managing multiple responsibilities efficiently.
What were her responsibilities?
We found Camila, a young professional from Argentina with extensive experience in high-level positions managing teams and responsibilities.
Upon starting her role, Camila took on a variety of key tasks:
Admin & Payroll: Ran payroll, made changes to pay, and ensured the accurate processing of I-9s and E-verify.
Onboarding: Handled the onboarding process for new hires, including document preparation and logistics coordination such as booking hotels.
Communication: Drafted and sent memos to team members, executives, and the CEO, ensuring clarity and professionalism.
Process Improvement: Used a process-oriented mindset to streamline workflows and improve efficiency, including quality assurance of HR materials (e.g., formatting of decks).
Finance & Operations:
- Reconciled monthly books and paid contractors.
- Assisted with invoicing.
- Performed financial operations tasks as needed (3 hours a month).
Sales Operations: Maintained the CRM system and ensured data was updated bi-weekly.
Task Management: Swept inbox for critical emails, managed recurring tasks for VA hires, and ensured the proper execution of daily HR admin tasks.
What was the candidate’s background?
Camila was an excellent candidate for the HR Manager position due to her experience in team management and HR responsibilities. She has successfully handled payroll, onboarding, and internal communication, which aligned perfectly with the tasks outlined for this role. Her ability to communicate clearly with employees and executives ensures smooth operations and professional interactions.
She has four years of experience as an Office and HR Manager, being involved in recruitment, team performance reviews, and onboarding, which directly matches the responsibilities of this position. Camila’s proven track record in these areas makes her highly capable of managing the core HR functions required for the role. She is detail-oriented, efficient, and well-versed in managing HR processes, making her fully capable of handling payroll and ensuring compliance with necessary documentation.
Additionally, Camila's accounting and financial management background adds value to the role. Her skills in managing office expenses and business finances, problem-solving abilities, and adaptability make her well-equipped to manage HR and financial tasks in a fast-paced environment.
How did they find this candidate?
The company used South! We help US businesses find, hire, and pay top Latin American talent.
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