Location: Argentina
What does the client’s business do?
The client is a private network for finance leaders. It connects companies to discuss industry trends, collaborate, and create business opportunities.
They reached out to us to discuss the possibility of hiring a virtual assistant through South, specifically tailored for their clients’ finance community, to streamline operations, enhance productivity, and provide seamless support for the growing demands of their business.
What were the requirements?
After a thorough discussion during the meeting with the client, we outlined the following key requirements:
- Strong English Proficiency: Excellent communication skills (accent is acceptable) and the ability to engage effectively with the team and clients.
- Interest in Crypto/Finance: Curiosity and a foundational understanding of the cryptocurrency and finance sectors are highly preferred.
- High Energy and Positive Attitude: The ideal candidate should be motivated, personable, and focused on delivering excellent customer service.
- Multifaceted Skills: A candidate who can manage a wide range of tasks, including administration, management, and design—an adaptable, "all-around" individual is preferred.
- Young Male Preferred: Although not an official requirement, a young male candidate is preferred for cultural fit.
By the end of the meeting, our team had already identified the perfect candidate—an Argentine professional who had recently lost his job after almost a year working with one of our major clients.
What were the responsibilities?
Federico was the first candidate the client met, and it was an instant match.
The responsibilities for his new role with our client's company include:
- Administrative Support: Overseeing schedules, coordinating meetings, and providing general administrative assistance.
- Design Work: Creating basic designs using Canva for various projects.
- Onboarding and Subscription Management: Managing the onboarding process for new members and overseeing subscription-based services.
- Chat Moderation: Monitoring and moderating community chats to ensure smooth communication and interaction.
What was the candidate’s background?
Federico was an ideal candidate for this position due to his strong communication skills in English and his customer-focused, energetic attitude. His ability to effectively engage with clients and teams, coupled with his leadership experience in sales and customer support, makes him well-suited for managing various administrative tasks and client interactions.
His interest in AI and familiarity with tech platforms aligned well with the company’s preference for candidates who are curious about finance. Federico’s expertise in tools like Slack, Notion, and Google Drive enables him to quickly adapt to the responsibilities of managing subscriptions, onboarding, and moderating chats.
With his experience in CRM, customer service, and sales, Federico is well-equipped to handle the multitasking nature of the role. His versatile skill set and proactive mindset ensure that he excels in administrative support, design work, and client engagement, driving success for the company.
How did they find this candidate?
The company used South! We help US businesses find, hire, and pay top Latin American talent.
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