How a Digital Design Agency Hired an Executive Assistant for $1,200 a Month

What does the client’s business do?

Our client is a digital design agency based in Austin, Texas, specializing in branding and landing page design services. They help transform brands and companies through design and strategic solutions. Some of the services they offer include branding, landing page design, UX/UI design, pitch deck design, templates, and SEO. For instance, they help create a strong brand identity, design high-converting landing pages that are user-friendly and visually appealing.

What were the requirements?

The main requirements for this position were:

• Exceptional Communication Skills: Perfect written and spoken English is a must.
• Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Proactive Approach: Demonstrated ability to identify and act on opportunities, anticipating the needs of the team.
• Tech-Savvy: Comfortable using CRM systems, email management tools, and other relevant software.
• Attention to Detail: High level of accuracy and attention to detail in all tasks.
• Experience: Prior experience in a similar role, supporting executives or managing administrative tasks, is preferred.

This led us to Andrea.

What were the responsibilities?

At the beginning, Andrea was responsible for the administrative area, providing general administrative support, preparing reports, processing correspondence, and managing files. Over time, she also took on the following responsibilities:

• Agenda Management: Managing executive calendars, scheduling meetings, appointments, and travel accurately, including preparing agendas, coordinating attendees, and taking minutes.
• Communications Center: Responding promptly to inquiries on designated channels and acting as a point of contact between executives and key stakeholders.
• Proposal Driver: Creating compelling memos and proposals to attract and secure new leads.
• Social Media Strategist: Managing executives' social media accounts and cultivating a positive online presence. Preparing and editing communications, presentations, and other documents to ensure clarity and professionalism.
• Tech Savvy: Proficient in various software (word processing, spreadsheets, databases, presentations) to optimize workflow.

What was the candidate’s background?

Andrea has over five years of experience in customer-centric roles, including data entry, customer service, and sales development. Her most relevant work experience was as a Sales Development Specialist at Google for nearly two years, where she honed her expertise in Zendesk, B2B commerce, and Microsoft Office customer support software.

Andrea’s experience extends beyond location, as she has thrived in several remote positions for US-based companies while residing in Uruguay, her home country. This demonstrates her adaptability and competence in working across borders.

How did they find this candidate?

The company used South! We help US businesses find, hire, and pay top Latin American talent.

Follow to see more success stories from our clients. Schedule a call and save up to 75% a month hiring with us. If you’re looking for marketing specialists, sales talent, customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more we are here to help!