What does the client’s business do?
Our client is a company focused on enhancing customer communications. They offer an easy-to-use software solution that helps businesses save up to half the salary of a full-time receptionist by managing and improving communication quality. They provide specialized services tailored to each of their clients and industries—similar to the services South offers.
They reached out to us to assist in their search for a Business Developer, and through a detailed interview process, we identified the key characteristics the ideal candidate should possess.
What were the requirements?
Our client was looking for a candidate who met the following criteria:
- Experience: A minimum of 3 years in business development or sales, preferably within the technology or automotive industry.
- Skills: Tech-savvy with proficiency in modern tools and platforms for lead generation and client management.
- Communication: Excellent command of English, with the ability to communicate at the C-level, ensuring clarity and professionalism in all interactions.
- Presentation: Experienced in conducting demos and presentations to diverse audiences.
These requirements led us to Federico.
What were the responsibilities?
Federico's main responsibilities included:
- Contacting and managing communications with prospective clients from a provided lead list.
- Presenting and selling company products to new and existing customers.
- Achieving agreed-upon sales targets and outcomes within the set timeline.
- Coordinating sales efforts with team members and other departments.
- Analyzing the potential of each lead to maximize sales opportunities.
- Conducting product demos.
- Staying up-to-date with best practices and promotional trends.
- Continuously improving through feedback.
What was the candidate’s background?
Federico, an Argentine, had 3 years of experience as a project manager. He demonstrated excellent proactive communication skills and a strategic mindset. In his previous role, he managed high volumes of inbound and outbound calls with a strong emphasis on client service. He initiated cold calls to engage prospective clients and followed a structured sales process to ensure efficiency and meet targets.
Federico is highly tech-savvy, with solid experience in Chromebook and desktop PC support. He also has the ability to implement script modifications using C++, making him a great fit for the role.
How did they find this candidate?
The company used South! We help US businesses find, hire, and pay top Latin American talent.
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