Location: Brazil
What does the client’s business do?
Our client’s company helps individuals and organizations achieve their goals through executive coaching. The goal is to help clients develop a clear understanding of their objectives and the behaviors preventing them from reaching those goals, providing a structured plan to change the behaviors that are hindering success.
What were the requirements?
After speaking with our customer, we gained a clear understanding of their needs and established the following requirements for the position:
Strategic Leadership: Ability to coach and manage upward to keep the CEO focused on key priorities.
Intellectual Curiosity: Eagerness to understand and apply the CEO’s decision-making patterns.
Emotional Intelligence: Strong interpersonal skills to navigate situations with tact and professionalism.
Decisiveness: Independent decision-making with a proven 85%+ success rate.
Education: Bachelor’s degree required; MBA preferred.
Experience: 5+ years in executive support or strategic roles in fast-paced environments.
Communication Skills: Excellent written and verbal communication.
Task Management: Proven experience with task-management methodologies for 24+ months.
What are the responsibilities?
Strategic Time and Energy Management:
- Ruthlessly prioritize the CEO’s time and commitments to align with the company’s key priorities.
- Curate a schedule that maximizes the CEO’s energy, focus, and business impact.
- Proactively manage distractions, filter non-essential tasks, and oversee daily scheduling with a strategic lens.
Decision Partnership:
- Enthusiastically immerse yourself in the CEO’s decision-making framework to act as their proxy when appropriate.
- Anticipate decisions the CEO would delegate and take initiative with confidence and precision.
System and Process Leadership:
- Leverage tools like Notion.so and Keap (training provided) to manage workflows, organize priorities, and optimize operational efficiency.
- Continuously improve internal systems to enhance productivity at scale.
Information Flow Management:
- Act as the CEO’s gatekeeper for filtering, synthesizing, and presenting critical information to ensure informed decision-making.
- Draft key communications, meeting summaries, and strategic briefs.
Stakeholder Engagement and Representation:
- Interface with high-level internal and external stakeholders, ensuring alignment and follow-through on key priorities.
- Confidently represent the CEO in conversations, ensuring their priorities and vision are clearly communicated.
Special Projects and Executive Initiatives:
- Drive and oversee projects that contribute to the CEO’s and organization’s strategic goals.
- Take ownership of ad hoc initiatives requiring high-level problem-solving and execution.
That’s how we selected Marcela from a pool of candidates. She is an experienced professional from Brazil.
What was the candidate’s background?
Marcela is an excellent fit for this position due to her 8+ years of experience in project and operations management, where she has successfully led cross-functional teams and streamlined processes to drive strategic outcomes. Her background in managing partnerships and optimizing operations aligns well with the responsibility of prioritizing the CEO’s time and maximizing focus on key company goals. Marcela’s ability to anticipate needs, filter distractions, and manage daily scheduling will ensure the CEO’s time is spent effectively.
Her experience in decision-making and taking initiative also makes her well-suited for the Chief of Staff role. Marcela is used to working closely with senior leaders, making data-driven decisions that improve operational efficiency and team engagement. She can confidently act as a proxy for the CEO, ensuring timely and accurate decision-making on their behalf.
Her fluency in English and Spanish, combined with her expertise in task management and process improvement, ensures she will excel in managing information flow and driving strategic initiatives for the CEO and the company.
How did they find their last candidate?
The company turned to South! We help US businesses find, hire, and pay top Latin American talent.
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